General FAQ
It is best if you can give an accurate picture of your health and injuries on your health history form. This enables your therapist to design the most appropriate and effective treatment for you.
There is no requirement to have a referral to see a Registered Massage Therapist. Extended health care plans, and insurers may require a referral before you will be covered. You need to check with your policy to see if you need one to be reimbursed for the treatments.
Rapid NFR Massage FAQ
RAPID sessions may be uncomfortable during the movement phase of the treatment. This occurs as the neurological system is being stimulated to restore normal function.
Everyone is different and at different levels of pain, but most painful conditions are resolved in 2-8 treatments.
Deep Tissue Massage FAQ
Deep tissue massages may cause you a little discomfort or slight pain in the areas that are causing you trouble. Discomfort is normal with this type of massage therapy. Most clients say it’s a “good hurt” where it’s a little uncomfortable but feels good at the same time.
Relaxation massage typically uses Swedish massage techniques, lighter pressure, and is not usually used to treat physical discomforts like muscle knots. The therapist generally follows a full-body sequence and does not focus on any one area of the body for too long.
Deep tissue/therapeutic massage is used to treat physical maladies causing discomfort, such as muscle knots, myo-fascial adhesions, nerve impingements, and much more. The therapist will use different techniques than they would for a relaxation massage and spend treatment time in specific areas instead of following a full-body sequence.
Due to the techniques used, deep tissue/therapeutic massage can sometimes be a bit uncomfortable, but it should not cause a client undue pain or stress.
There can be an increased chance of soreness following a deep tissue/therapeutic massage, but the short recovery period should never be debilitating or leave the client feeling worse than they did before the massage. If you feel extreme discomfort following a massage, it is important to let your therapist know so that they can adjust their technique and/or pressure in future treatments.
Relaxation Massage FAQ
The massage shouldn’t feel painful at any time. Let your therapist know if there are any places you want them to use a different type of pressure on or avoid altogether. Sometimes certain areas can be extra sensitive, but always let your RMT know.
Falling asleep during a massage is very common. Many people go into a massage stressed and sleep-deprived and feel so relaxed that they fall asleep on the massage table. Your therapist won’t judge you if you snore during the massage.
When you wake up, you may notice a little drool on your face or on the massage table. It’s common and has to do with your positioning on the massage table. You don’t have to do anything about it, but you should feel free to ask for a tissue.
Relaxation massage typically uses Swedish massage techniques, lighter pressure, and is not usually used to treat physical discomforts like muscle knots. The therapist generally follows a full-body sequence and does not focus on any one area of the body for too long.
Deep tissue/therapeutic massage is used to treat physical maladies causing discomfort, such as muscle knots, myo-fascial adhesions, nerve impingements, and much more. The therapist will use different techniques than they would for a relaxation massage and spend treatment time in specific areas instead of following a full-body sequence.
Due to the techniques used, deep tissue/therapeutic massage can sometimes be a bit uncomfortable, but it should not cause a client undue pain or stress.
There can be an increased chance of soreness following a deep tissue/therapeutic massage, but the short recovery period should never be debilitating or leave the client feeling worse than they did before the massage. If you feel extreme discomfort following a massage, it is important to let your therapist know so that they can adjust their technique and/or pressure in future treatments.
Myofascial Cupping FAQ
Cupping leaves red, circular marks that can look like bruises (but are not usually painful) These are caused by the increased circulation that the cups draw into the layers of the skin, and they usually last for around one week, sometimes a bit longer.
Hot Stone Massage FAQ
No. Definitely not. Our therapist always holds the stones first before touching them to your body, which ensures that the temperature will not be too hot. However, everyone has their own comfort range. Be sure to speak up if the stones are too hot for you.
Our therapist will begin by applying soothing oil to your back and neck area, which allows the stones to glide smoothly along the muscles. You will lie face down on a specialist bed and our therapist will use the heated stones to massage the back. After the hot stones have relaxed the muscles, our therapist will use her hands to directly massage the skin.
The stones may be applied to rest on the skin once they have cooled to a suitable temperature.
Prenatal Massage FAQ
Since most miscarriages happen during the first 13 weeks of pregnancy, some massage therapists prefer that you wait to see them until after your 13th week, or that you bring a doctor’s note releasing you for massage treatment during the first trimester. Other therapists are willing to see you during the first trimester, particularly if you have a history of healthy pregnancies in the past. At Bounce Right Back we welcome everyone to come at any stage of their pregnancy.
The best position during massage is on your side with pillows for support, which provides the most stability for the baby and is also most comfortable for you.
Acupuncture FAQ
Most patients have an appointment once a week. Others get treatment more or less often, depending on how long the effects last. Your acupuncturist will recommend a schedule that is right for you. You may not get the full benefits of acupuncture on the first or second treatment.
The needles are very thin, so insertion usually causes little discomfort. You may feel a slight pinch when the needle is first being inserted, but it should not cause discomfort throughout treatment. A typical treatment uses 5 to 20 needles. You may feel a mild aching sensation, tingling, or heavy sensation when a needle reaches the correct depth.
Acupuncture needles that have already been inserted in the body may be attached to wires that produce small electrical currents. Electroacupuncture can stimulate the release of endorphins and neurotransmitters that reduce pain and inflammation.
Gua sha involves using a hand tool to rub and apply pressure to the the skin, fascia, and muscles. It may leave marks due to increased blood circulation. Gua sha may help break down scar tissue and adhesions in connective tissue, improving movement and circulation.
To ensure the body can heal appropriately, cover the area where you received treatment from sun, wind, or cold until the marks have disappeared. Drink water to support circulation. Increase activity slowly if activity had been previously limited. Try not to eat excessively salty or cold foods and drinks because they may increase swelling or pain.
If possible, wait one day to resume activities that might have caused the issue. Each person feels differently after treatment, so some people might need a nap, light exercise, a heat pad, connective times with family and friends, or something else. Pay attention to how your body feels in the following days after treatment and if there are things that make you feel better or worse after treatment.
TMJ/Tension Headache Massage FAQ
It may feel tender if the muscles are very tight, but it shouldn’t be painful. A skilled therapist will adjust pressure for comfort.
It depends on severity—weekly sessions may help initially, then maintenance every few weeks as needed.
Yes! Massage complements dental devices by relaxing the muscles that contribute to grinding and clenching.
Yes! Massage complements dental devices by relaxing the muscles that contribute to grinding and clenching.
It’s optional but effective for deep jaw muscle release. Your therapist will discuss this and get your consent before proceeding.
Motor Vehicle Accident (MVA) Massage Therapy FAQ
Yes, we accept motor vehicle accident (MVA) clients and can provide direct billing to your insurance when applicable.
Yes, most insurance providers require a doctor’s referral or prescription for massage therapy as part of your treatment plan.
Once you’ve been in an accident and reported it to your insurance, your doctor may recommend massage therapy as part of your rehabilitation. After receiving approval from your insurance provider, we can start your treatment plan.
The number of treatments depends on your injuries and your insurance coverage. Typically, MVA clients receive an initial phase of care covered under their insurance plan, which may include a set number of sessions.
Yes, we offer direct billing to most insurance providers, but coverage depends on your specific policy and claim approval. It’s best to check with your adjuster regarding your benefits.
We use a combination of techniques, including therapeutic massage and Rapid Neurofascial Reset (Rapid-NFR), to help reduce pain, improve mobility, and support recovery.
It depends on the severity of your injuries. Some clients start within days, while others may need to wait for medical clearance. Early intervention often helps improve recovery.
Please bring: Your claim number and insurance adjuster’s contact information A doctor’s note (if required) Any relevant medical reports or referrals
If your insurance approves direct billing, you may not have any out-of-pocket costs. However, if your coverage has limits, you may need to pay the difference. A credit card will need to be kept on file.
Yes! Many clients benefit from a combination of treatments, such as acupuncture, physiotherapy, and chiropractic care. We also work closely with other healthcare professionals to support your recovery.
Reiki Massage FAQ
Reiki Massage can feel very similar to a regular massage in that it still addresses the physical tension throughout a body while also diving deeper into the nervous system response from the manual therapy. Guided meditation and breathing may be incorporated as a means to ‘stir’ the neurochemistry(emotions) trapped in certain fascia as well as to incorporate mind-body connection.
You will be asked about existing physical tension and questioned on the contents of your intake form as well as your reasons for wanting to try Reiki. You may be asked personal questions to discern how deep you’d like the session to go and there is no obligation or pressure to go in any direction that may feel uncomfortable. There is also an option for a discovery session where the therapist leads the session with whatever is most ‘imbalanced’ during the assessment.
This can vary depending on how much physical and emotional tension is built up and how open the client is to exploring the micro mindset and lifestyle concepts that would ultimately access root cause to shift it.
Intuitive Coaching FAQ
Traditional coaching is goal-focused and logical, while intuitive coaching integrates emotional, energetic, and spiritual awareness for a more holistic approach.
No! While some intuitive coaches use spiritual tools, the focus is on personal alignment and clarity, which anyone can benefit from.
Yes! It helps clients understand their emotions, release tension, and create healthier thought patterns.
They use a combination of deep listening, pattern recognition, and sometimes energy reading or intuitive tools like journaling, visualization, or meditation.
It varies! Some people gain clarity in a few sessions, while others prefer ongoing support for deeper transformation.
